Radiology Support Assistant, 3rd Shift
Mobile, AL Mobile, AL 5 days ago 5 days ago 5 days ago Job Title Radiology Support Assistant, 3rd Shift Job Description 498243 Radiology Support Assistant, 3rd Shift The Radiology Support Assistant is responsible for managing and supporting the daily operational workflows of the department and ensuring that exams coming from clients will be ready for Radiologist interpretation.
Your role:
Monitor and process Emergent and Non-Emergent incoming exam queues to ensure that exams are processed by exam priority.
Promote and prioritize high level of customer service for radiologists, clients, and the healthcare locations we serve.
Communicate, document, and escalate critical findings to the appropriate care provider.
Complete support request submitted by radiologists for missing images, reports, exam information, connection to a referring provider, additional history or any request to effectively complete a quality read for a patient/client.
Process and complete addendum requests.
Evaluate allocation of studies in adherence to pre-determined rules to ensure efficiency and appropriate allocation regarding subspecialties and privileges.
Handling inbound and outbound calls to and from customers, listening to customers.
needs or issues and providing helpful solutions to their problems.
Collaborate and escalate IT concerns that arise for clients and Radiologist.
You're the right fit if:
High school diploma or equivalent is required.
Minimum 1-year professional experience in related industry or functional domain, preferably in a fast-paced medical or customer service environment delivering high quality patient care and/or customer service.
Possess adequate knowledge of anatomy, physiology, and medical terminology.
Possess adequate computer skills and computer program knowledge.
Possess the ability to troubleshoot and quickly resolve any issues and ability to multi-task.
About Philips We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details:
The pay range for this position is $16.
94 to $29.
05, hourly.
The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.
Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information:
US work authorization is a precondition of employment.
The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
All United States-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips .
Employees may request a reasonable accommodation.
Montana employees, learn more here.
#LI-PH1 #LI-Remote Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Your role:
Monitor and process Emergent and Non-Emergent incoming exam queues to ensure that exams are processed by exam priority.
Promote and prioritize high level of customer service for radiologists, clients, and the healthcare locations we serve.
Communicate, document, and escalate critical findings to the appropriate care provider.
Complete support request submitted by radiologists for missing images, reports, exam information, connection to a referring provider, additional history or any request to effectively complete a quality read for a patient/client.
Process and complete addendum requests.
Evaluate allocation of studies in adherence to pre-determined rules to ensure efficiency and appropriate allocation regarding subspecialties and privileges.
Handling inbound and outbound calls to and from customers, listening to customers.
needs or issues and providing helpful solutions to their problems.
Collaborate and escalate IT concerns that arise for clients and Radiologist.
You're the right fit if:
High school diploma or equivalent is required.
Minimum 1-year professional experience in related industry or functional domain, preferably in a fast-paced medical or customer service environment delivering high quality patient care and/or customer service.
Possess adequate knowledge of anatomy, physiology, and medical terminology.
Possess adequate computer skills and computer program knowledge.
Possess the ability to troubleshoot and quickly resolve any issues and ability to multi-task.
About Philips We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details:
The pay range for this position is $16.
94 to $29.
05, hourly.
The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.
Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information:
US work authorization is a precondition of employment.
The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
All United States-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips .
Employees may request a reasonable accommodation.
Montana employees, learn more here.
#LI-PH1 #LI-Remote Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
